Separate names with a comma.
See http://everything-lavender.com for detailed lavender growing information.
Best to not cut back to woody growth, only cut back the green by half. Maybe take cuttings and start a few new plants and remember to prune them...
See http://everything-lavender.com for detailed information on taking cuttings along with craft ideas.
Sound sto me like you bought a lavender plant that had been pruned / trained into a topiary. I agree you needed to transition the plant to the...
Be sure to check out Http://everything-lavender.com which has a lot of useful information about Lavender and the different varieties.