Hello..I need help for this as today I received the Ponytail Palm I purchased via Internet. I was however very shocked that when I tried to open the bag and move the plant to the pot I had prepared that the plant was apparently way too overwatered that the ball had detached itself from the roots and hence it is rootless. I contacted the seller who claimed that this plant would just survive as long it is placed under soil and give it a month otherwise he will reimburse me full amount. I had noticed that the three sprouts are still green but the plant is rootless! Please advise if it will survive under this condition and what do I need to do to have the roots spawning again? Or even what do I have to do to just revive it. Thank you and I really love this plant, it is my favourite.