My neighbour (#1) has a problem. What do you do when a neighbour (#2) hacks your 15 foot shrubs so badly that holes are left, making them very unsightly, and thinning them so much that they are now see-through? All the shrubs are clearly on #1's property and no permission to hack was given. All the shrubs are now in shock and many of the leaves are turning. Apparently, the city by-law department says it isn't their problem and the Police say unless there was malice they can't help either. I hope it is OK that I post this question...people here seem to have a ton of experience in so many areas....If there is a better forum to ask this question, I'd appreciate the referral.