Hi folks - got a question about _______ Nursery. months ago, I ordered 50 chestnut trees for delivery in mid january. Colossal with Nevada as pollinator. So on a thursday morning, I told the rep that since I worked a regular work week (I'm in the military on active duty and can't get away unless it's the weekend- I told her this) that I needed them to arrive the following friday. I told her this the prior thursday, a full 8 days prior. I asked if this was enough time to get them there by the following friday, she said yes. I explained the importance, that I only had that weekend to get them in the ground, that the week after that I was being sent to a military school and so they would sit outside for far too long if i could not get them in the target weekend. She understood and went ahead with the shipment. when they arrived the rootballs were frozen solid. OK, now I'm mad. they knew the importance of the target weekend, THEY KNOW UPS and the shipping system and I DON't. I'm just a regular guy and I trust them to help get the trees to me when i need them. So I called about the frozen roots and same rep told me it's ok. Now I'm smelling BS, I think that is wrong and roots frozen solid are probably damaged. I am not naming the nursery out of the benefit of the doubt. Someone tell me if I am wrong or if they are. So they did not arrive on that friday, and instead arrived the following MONDAY. It rained all week. So I am having to
Frozen tree roots are not always the kiss of death that you're concerned about. The roots are probably good down to ~15ºF....plant them up, keep a record of all your correspondence, and wait until spring.