I recently inherited a pony tail palm from my grandparents who passed away four years ago. The palm is 33 years old and was purchased on a trip to Disney World when I was a kid. When I received it the palm was approximately 8 ft tall with a bulb about 18 inches in diameter. My grandfather had it planted in a whisky barrel and I kept it in the garage in the winter then out on the patio in the summer. It took three people to carry it to my garage using a flat dolly. Last year we decided to replant it because roots were coming out the bottom of the planter. I had a large planter constructed and then we had to bust the plant out of the whisky barrel with an axe to move it. I live in Fayetteville, NC and we decided to cover it in the winter on cold days and at night. As luck would have it, we had a prolonged cold spell but we were vigilent to keep it covered. At the end of the winter, we noticed the follage falling out and all that was left were the finger like shoots that the follage comes off of. They were soft so in the spring, around March, we decided to cut the palm back. My grandfather cut the palm with a saw years and years ago and had new shoots that came out and the plant did well. I read in the forum here that it can be done. It has been at least 8 weeks since I cut the top off. The remaining top is about 7 inches in diameter where I cut it and the trunk is slightly soft in places about 1/3 the way down the trunk. The trunk has places where sap seems to be coming out.... I pray someone knows what, if anything I can do to save this tree. I am desperate to save it. Any suggestions or ideas would be greatly appreciated. The bulb seems to be okay and I am questioning if I should cut places in it as suggested in the forum. Thanks for ANY help ANYONE can offer!!!!!!