Firewalls can prevent attachment of images

Discussion in 'Forum Announcements and Feedback' started by Daniel Mosquin, Sep 27, 2003.

  1. Daniel Mosquin

    Daniel Mosquin Paragon of Plants UBC Botanical Garden Forums Administrator Forums Moderator 10 Years

    Messages:
    10,269
    Likes Received:
    438
    Location:
    Vancouver, British Columbia, Canada
    Please note that use of firewalls (which occasionally come bundled with anti-virus software) may prevent the attachment of images by blocking the upload of files to the web server.

    Solution: Disable your firewall software temporarily to test if this is the source of the problem when trying to upload files.

    If it works while the firewall software is disabled, then alter your firewall settings to "trust" www.botanicalgarden.ubc.ca and www.agsci.ubc.ca (the machine that the web site is hosted on).
     

Share This Page