Please note that use of firewalls (which occasionally come bundled with anti-virus software) may prevent the attachment of images by blocking the upload of files to the web server. Solution: Disable your firewall software temporarily to test if this is the source of the problem when trying to upload files. If it works while the firewall software is disabled, then alter your firewall settings to "trust" www.botanicalgarden.ubc.ca and www.agsci.ubc.ca (the machine that the web site is hosted on).